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Thread: Login Rewards, haven't been receiving

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    Member Follower TheDalekAsylum's Avatar
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    Login Rewards, haven't been receiving

    Hello! I haven't received my login rewards for the past couple of days. I don't play Smite after too late in the night so I don't think it's being automatically added into my account.

    Are they disabled now for some reason?
    -
    The bug is now that I haven't been receiving the proper reward. Scroll down into my 3rd post for more information
    Last edited by TheDalekAsylum; 05-15-2015 at 12:30 PM. Reason: Update on the bug
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    HiRez Staff Chosen HiRezArchov's Avatar
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    They're in the rewards center now. It's the glowing icon that looks like a gift.

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    Member Follower TheDalekAsylum's Avatar
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    Quote Originally Posted by HiRezArchov View Post
    They're in the rewards center now. It's the glowing icon that looks like a gift.
    Thanks, and speaking of the reward center. There are some bonus level up rewards that I didn't notice until now. Like skins and Gods and whatnot, is the number above the avatar picture how long you get to keep it for before having to repurchase it from the store?
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    Member Follower TheDalekAsylum's Avatar
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    Here's a bug, when I went to my rewards center, I clicked on Accept Reward and it gave me favour, despite my game clearly telling me I was supposed to receive 35 gems. I'm assuming the rewards are non cumulative, which is why I could only claim the 35 gems today, and not the 15 I was supposed to get yesterday, but the game should still say I have 60 gems.

    You can see at the bottom of my screen I only have 25 gems

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    Junior Member Cupidhead Megurez's Avatar
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    I had this problem too. When I should have taken my 15 gems, I got the favor. The next day (today) I got 35 gems and not the 15

    And you know, it's not cool to have 85 useless gems (I'm not a shopper)
    Can't we have back our stuff?
    They make sacrifices in my name... I am Kukulkan!

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    New Member Cupidhead irocket's Avatar
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    I had the same problem, but I don't received both rewards, 15 and 35 gems. I sent a support ticked, but there isn't any answer. I was thinking that I received 15 gems, but it was award from sponsor pay, not from daily login

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    Junior Member Senior Cupidhead Ahmayzze's Avatar
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    Quote Originally Posted by Megurez View Post
    I had this problem too. When I should have taken my 15 gems, I got the favor. The next day (today) I got 35 gems and not the 15

    And you know, it's not cool to have 85 useless gems (I'm not a shopper)
    Can't we have back our stuff?
    Yes^^^^
    x1000000
    " I've never seen anyone get as mad at a game as they do at SMITE."

    -God

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    Junior Member Senior Cupidhead Kissaki0's Avatar
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    I can confirm this being an issue, and analyzed a bit this week.

    Today I am on day 4 of the daily logins.
    I logged in, but did not collect my daily reward yesterday.
    Today, the collect screen shows I am on day 4, and that I should receive 350 favor.
    I collected the reward, but only got 75 gems; which is the day 1 reward.
    Now it tells me that tomorrow I will receive 450 favor; but I guess that will not be happening …

    I guess this is a bug in the server side daily login reward calculation, which seemingly only checks previously collected rewards rather than logins.
    The collect screen on the other hand does count logins rather than reward collections.
    The combination of the two lead to a discrepancy between promised and actually received rewards.

    Please fix.

  9. #9
    Radar Operator Honoured HiRezCAPSLOCK's Avatar
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    This is already in the pipeline for fixing.

    Thanks for letting us know!

  10. #10
    Junior Member Senior Cupidhead Mahaf's Avatar
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    Quote Originally Posted by HiRezCAPSLOCK View Post
    This is already in the pipeline for fixing.

    Thanks for letting us know!
    So can we expect to be rewarded for the gems we lost out on while this bug affected us? Or are we SOL?

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