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Thread: Purchased gems and didnt recieve them in game.

  1. #1
    New Member Cupidhead Courage68's Avatar
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    Purchased gems and didnt recieve them in game.

    I opened a ticket but didn't get a response yet. , Incident: 150215-000463

    Anyway a GM can help out here and look up my ticket.

    Weird thing is 've never had a problem before with ordering gems , i got them instantly every time.

    My paypal was charged successfully too.



    Anyone else experience this problem recently?

  2. #2
    Super Moderator Prestigious KingScuba's Avatar
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    Tickets are usually processed within 48 hours during the business week (monday - friday) from my experience.

    There's nothing that can be done for you here on the forums, since it pertains to your account.
    Disclaimer: I am a volunteer moderator. I work on best judgement and do not speak on behalf of Hi-Rez Studios. Also I will not be able to contest your in-game ban.

  3. #3
    New Member Cupidhead Courage68's Avatar
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    Thanks for the quick reply , i appreciate it

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