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Thread: The Infraction System Explained

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    FACEIT Prestigious Kaostic's Avatar
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    The Infraction System Explained

    Hi everyone,

    Some of you by now may have received either infractions or warnings from the moderators. Well, I thought it might be best that I explain this system to you so that you understand it, and it's consequences.

    The infraction system allows the moderators to send warnings to users, whilst all other moderators can see the messages sent. This allows us to increase our ability to trace communication in "he said, she said" arguments and make sure that all moderators are adhering to the expectations.

    Along with this, it will automatically dish out punishments to users, depending on the infractions that they are receiving. We have infractions setup for every different rule within the Forum's Code of Conduct. Each of these rules then have certain point values associated to them. Here's what happens to you, the users:

    • If a user reaches 10 ACTIVE* points within the infraction system, your usergroup will change from "Registered User" to "Infraction L1". This will change your User Title to "Under Review". Along with this it also restricts certain small additions to the forums for the user.
    • If a user reaches 30 ACTIVE* points within the infraction system, your usergroup will change from "Registered User" to "Infraction L2". This will change your User Title to "Restricted" and vastly restrict what you can and cannot do within the forums.
    • If a user reaches 30 ACTIVE* points, they will also be banned from the forums for 3 days.
    • If a user reaches 50 ACTIVE* points, they will be permanently banned from the forums.
    • If a user reaches 5 TOTAL infractions, they will be banned for 1 day.
    • If a user reaches 10 TOTAL infractions, they will be banned for 5 days.


    *Points last anywhere from 10 - 30 days. Once that time runs out, the points will be un-associated with your account, but the infraction will still remain.

    Users can also receive Warnings through the infraction system. These do exactly what they say and warn the person. These do not add any infraction points or add to your total.

    I hope this has helped to clear up this and feel free to leave questions below or PM me.
    Community Coordinator for FACEIT | @Kaostic

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    Senior Member Honoured Lahthel's Avatar
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    I have a question, is the ban used via IP address or just account ban?
    if its the latter whats gonna stop a person from remaking an account under a different name and continue their ways?
    Last edited by Lahthel; 12-24-2014 at 10:26 AM.
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    Quote Originally Posted by Lahthel View Post
    I have a question, is the ban used via IP address or just account ban?
    if its the latter whats gonna stop a person from remaking an account under a different name and continue their ways?
    Name ban. There is also an instantaneous ban feature with "circumventing a ban".
    **Disclaimer: I am a volunteer moderator. I work on best judgement and do not speak on behalf of Hi-Rez Studios.**

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    Forum Moderator Honoured AlexError's Avatar
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    Quote Originally Posted by Lahthel View Post
    I have a question, is the ban used via IP address or just account ban?
    if its the latter whats gonna stop a person from remaking an account under a different name and continue their ways?
    Your forum account is linked to your actual Smite account, so it is a hassle to make another. Even if someone did manage to make many accounts; it is a lot less effort for us to ban users than it is for them to create accounts.
    Disclaimer: I am a volunteer moderator. I work on best judgement and do not speak on behalf of Hi-Rez Studios.


    If you have any queries about moderation or any miscellaneous questions, send me a PM. If you want to leave feedback about a moderator, use this form. If you want to view the Code of Conduct, click here.

    Remember to use the report function to direct the moderators straight to the post!

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    FACEIT Prestigious Kaostic's Avatar
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    Plus, if somebody made multiple accounts to get around a ban, it's not hard to ban their IP. Then again, they can change their IP to come back. Tbh, if somebody is that bothered, I tend to remind them that it takes me seconds to ban someone and minutes for them to get another account.
    Community Coordinator for FACEIT | @Kaostic

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    Senior Member Honoured Lahthel's Avatar
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    Quote Originally Posted by Kaostic View Post
    Plus, if somebody made multiple accounts to get around a ban, it's not hard to ban their IP. Then again, they can change their IP to come back. Tbh, if somebody is that bothered, I tend to remind them that it takes me seconds to ban someone and minutes for them to get another account.
    dont underestimate children with lots of time
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    FACEIT Prestigious Kaostic's Avatar
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    Quote Originally Posted by Lahthel View Post
    dont underestimate children with lots of time
    As I said, fine by me. Takes me a few seconds. They're only wasting their time :P
    Community Coordinator for FACEIT | @Kaostic

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    Senior Member Prestigious Dmantakae's Avatar
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    Quote Originally Posted by Kaostic View Post
    As I said, fine by me. Takes me a few seconds. They're only wasting their time :P
    This.

    I still have yet to see the people I've banned returned to the forums (even tho some of their bans have already lifted). It's also easy for us to tell if someone we had banned/suspended has returned. They don't really change their mo
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    Senior Member Prestigious RippleApple's Avatar
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    Maybe a choice few players who were banned on the forums in the past were behind some of the ddos attacks Smite's experienced over the past year.

    ...Just saying, these forums are a bit different than regular forums because there's a game and business attached to them. It's something nobody's brought up yet and it's something of an elephant in the room. I don't feel like arguing about it either, since I'm on you guys' side about this.

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    Quote Originally Posted by RippleApple View Post
    Maybe a choice few players who were banned on the forums in the past were behind some of the ddos attacks Smite's experienced over the past year.

    ...Just saying, these forums are a bit different than regular forums because there's a game and business attached to them. It's something nobody's brought up yet and it's something of an elephant in the room. I don't feel like arguing about it either, since I'm on you guys' side about this.
    It's possible, but very unlikely.
    Disclaimer: I am a volunteer moderator. I work on best judgement and do not speak on behalf of Hi-Rez Studios. Also I will not be able to contest your in-game ban.

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