Results 1 to 3 of 3

Thread: Smite launches until the Smite logo pops up then I get an error message

  1. #1
    New Member Cupidhead GrawKO's Avatar
    Join Date
    Nov 2014
    Posts
    3
    1
    Level completed: 11%, Points required for next Level: 445
    Achievements:
    Tagger Third Class 3 months registered 250 Experience Points
    Rep Power
    0

    Unhappy Smite launches until the Smite logo pops up then I get an error message

    Hi there ! My gf's having a pretty annoying problem. Smite launches after I click "Play", the Smite logo pops up, her screen goes black as it seems to load something, then Smite crashes and I have to force quit it before I can get the "Georgia" logo and the rest. I don't suspect any graphical card driver problem to be responsible as I updated it and I have a slightly older graphical card on my own computer which executes Smite well, and I'm able to play any other games using DirectX on her computer :/ Before this problem I solved another one where I wasn't able to get to the Smite launcher.

    If any of you can give me an answer, it would be nice

    Have a good day/evening/night.

  2. #2
    Support Tech Honoured HiRezLuongo's Avatar
    Join Date
    Apr 2014
    Location
    Atlanta
    Posts
    719
    7
    Level completed: 66%, Points required for next Level: 306
    Achievements:
    Repped! Third Class Veteran 5000 Experience Points
    Rep Power
    50
    GrawKO,

    Please send the following info so we can learn a bit more about your PC:

    1. Launch.Log file -- this should be in the directory C:\Users\USERNAME\Documents\My Games\Smite\BattleGame\Logs

    2. DXDIAG report -- Select "Start | Run" from the Windows start menu and run "dxdiag". This should load the DirectX Diagnostic Tool. Then choose "Save All Information", save the file to a location on your harddrive.

    You can put this info in a http://pastebin.com/ doc and link it here.
    Keep track of server issues and view server status here: Smite/HiRez Server Status

  3. #3
    New Member Cupidhead GrawKO's Avatar
    Join Date
    Nov 2014
    Posts
    3
    1
    Level completed: 11%, Points required for next Level: 445
    Achievements:
    Tagger Third Class 3 months registered 250 Experience Points
    Rep Power
    0
    Actually my gf is trying to reinstall it, if she still has problems, I'll send you the files you need for this. Thanks for your answer tho

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •