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Thread: Was in closed beta, but no icon, what do I do?

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    New Member Cupidhead Shinway's Avatar
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    Was in closed beta, but no icon, what do I do?

    Hi, I met the requirements to get the icon during beta, but I wasn't rewarded it, was level 10 and was happy, but nothing, saying this now since I haven't really been playing since then, and was wondering what I can do, if anything to get the icon.

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    Ex-Forum Moderator Infamous IrishPotato's Avatar
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    Only thing you can do is submit a support ticket

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    Senior Member Honoured Messeery's Avatar
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    I guess its not for all beta players,only those who were level 30 before the beta,similar to the ymir skin.

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    Ex-Forum Moderator Infamous IrishPotato's Avatar
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    Quote Originally Posted by Messeery View Post
    I guess its not for all beta players,only those who were level 30 before the beta,similar to the ymir skin.
    No it was for anyone above lvl 10 if I'm not mistaken. I was lvl 30 but as far as I know it was lvl 10

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    Ex-Forum Moderator Prestigious
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    Quote Originally Posted by IrishPotato View Post
    No it was for anyone above lvl 10 if I'm not mistaken. I was lvl 30 but as far as I know it was lvl 10
    It was for all above 10.
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    Senior Member Prestigious DonaldX's Avatar
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    Well first logical thing when you have a problem is to post on the section named "bugs and problems" and/or see if someone else has the same problem. I suggest you talk to support about this.

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    New Member Cupidhead Shinway's Avatar
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    I talked to support, but they said I needed to be level 10, correct me if I'm wrong, but wasn't there a deadline to get to level 10 in order to get the icon? I remember seeing it, and leveled to 10 before it ended.

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    Ex-Forum Moderator Infamous IrishPotato's Avatar
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    The deadline was launch of the game from beta to release.
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    New Member Cupidhead Shinway's Avatar
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    for some reason it won't allow me to login into the support site now also, so that's another issue

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    Ex-Moderator Follower Ijee's Avatar
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    You can also use this e-mail to contact support: hirezsupport@hirezstudios.com

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