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Thread: Unfair/Unjust Support !

  1. #1
    Junior Member Cupidhead ArmaPL's Avatar
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    Unfair/Unjust Support !

    I recently posted on the forums on how support deals with tickets about Abuse Report a.k.a Reporting someone for harassment,intentional feeding, afk-ing. So basically last time I ran into a racist player and reported this via ticket submission. The replay I got was to report the player in-game. As we all know for Hi-Rez to take any action against that player he has to be reported by few other people, and most of the time other people just don't care. So today I ran into a very toxic player which went on a rampage on me because of 2 deaths at the start of the match. He firstly began calling me a noob, that I should go back to practice, he then carried on calling me a ''pathetic little fucker'' which I found funny because that's what other little kids say. So I muted the player for the match and in the lobby he proceeded to LIE about me calling his mother a ''whore''. I submitted a ticket about this to support and got the same reply as last time. However that's not really my problem here, I was banned for the exact same thing as that player. So as I didn't have anything clever to reply to support I wanted to bring this matter to where people can see how unfair/unjust the support system is in this game. If that's how support handles some player then the community will never change for this game, we will always have toxic/flaming players. Now I'm not saying it would change 100% if those players were to get banned, but it might at least keep them quiet through out the game.

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    Retired Super Moderator Prestigious KingScuba's Avatar
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    Hirez looks through chat logs and video replays if there happens to be one. So I'm going to go out on a limb here and say you did something worth getting a couple days banned ~~
    Disclaimer: I am a volunteer moderator. I work on best judgement and do not speak on behalf of Hi-Rez Studios. Also I will not be able to contest your in-game ban.

  3. #3
    Junior Member Cupidhead ArmaPL's Avatar
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    Right I know that, and if you read my post carefully you'd know that I did admit to the ban. However other players like me don't get punished for doing the same thing. I got banned for 3 days about a week ago waited the ban out and now I'm trying not to commit the same mistake. The point here is that I've reported few players for racism and harassment and the reply I got was to report them in-game. Even if I do that support wont look into it unless that player was reported by several people.

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