The issue is quite simple : playing with pick up that spam chat with emotes, give orders, don't know the rules (attacking a titan without the phoenix) or play with harassment since the begining of the game is not a good way to help the community not to lose gamers, good gamers sometimes.

I saw matches where the player was not so bad, or was a little new, that happen of course, and where 3 players reported him, for nothing. Result, he has a malus and frustrated, is thinking to leave smite for another game... That's not a good way to play.

Many thanks