I just got in a game recently and I was seeing my Terror of the Deep scylla skin, but suddenly it went missing and I couldn't select it. I tried to go to https://www.hirezstudios.com/ to send a support ticket but I can't login there as well. Even after I did a password reset I still can't reach the form to create a support ticket. It always takes me to this page: https://i.imgur.com/1vHxR4R.png

I can login with my account details here in the forum but can't login to https://www.hirezstudios.com/ to send a support ticket - super weird.

Does anybody know what's going on?