Reports are too easy to manipulate, first off they should not be awailable for every game, in dota you need a green conduct summary to get ONE report, in smite you can just spam that shit every game.
Second off it favors premades, a single report is completely ignored only unfair mass reports have an impact. How many times have I been warned by self righteous toxic premades while they get nothing.
A new account can be permanently ruined this way
gets a mass report by premade who cant be wrong in the eyes of the report system
goodwill at zero
bad matches after bad matches
low elo matchmaking no hope of ever getting a proper game
and that's without all the smurfing.
The reports should be limited and premades should not have the right to make the game miserable for solos.