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Thread: Getting blocked by Two Factor Authentication since todays server restart

  1. #1
    New Member Cupidhead Lkk254's Avatar
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    Getting blocked by Two Factor Authentication since todays server restart

    After todays server restart ( https://twitter.com/HirezOps/status/1019600957146058752 ) I tried to log into Smite but my launcher kept loading and loading. After a while i was prompted to post the Code for the Two Factor Authentication that is being sent to my Email.

    After typing it in i had to wait another Minute until the Play button apeared. I started the game and was greeted by this message https://imgur.com/a/TTlOrv2 that i had never seen before, but i checked my Emails to post the Code as usuall.

    But in never received a code for this prompt so i decided to click cancel and type in my credentials again. I was greeted by another prompt https://imgur.com/a/ouFNJew for which i also did not reveive a code. I have never seen these prompts ingame until today, always in the launcher.

    So now i cant logg into my account and play. I think something with the Two Factor Authentication is wrong since the restart.

    Can someone from Hirez help me with this?


    EDIT: Can now log in again. Dont know what solved it, maybe the servers were just overloaded.
    Last edited by Lkk254; 07-18-2018 at 03:12 PM.

  2. #2
    New Member Cupidhead Lkk254's Avatar
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    I have the same exact Problem once again today on Patch Day. Normal Peaople can play since a few hours, its realy frustrating.

    EDIT: I cant even change my Account settings because i can't log into my Account on the website. No codes are being sent.
    Last edited by Lkk254; 08-06-2018 at 03:25 PM.

  3. #3
    New Member Cupidhead Lkk254's Avatar
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    Problem still not fixed.

  4. #4
    New Member Cupidhead RockfordMike's Avatar
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    Same problem yesterday and today. No two step auth codes sent. Really frustrating.

  5. #5
    New Member Cupidhead Lkk254's Avatar
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    Still can't get into my Hirez Account on their website. No Code is being sent.

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