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Thread: Ask the Community Managers anything (Smite Related) V3

  1. #401
    HiRez Staff Senior Cupidhead HiRezIsiah's Avatar
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    Quote Originally Posted by lGoulding View Post
    Just a feedback.
    Nu Wa has a lot of skin exclusive, this is getting really annoying, because like me, other players (many) are unable to spend horrors in gems to guarantee 1 Skin (Empress is the greatest example of this, I spent 2500 and nothing).
    Hi there! We're aware there are a few Gods that have the majority of their Skins listed as Exclusive. In the latter half of 2017 we made a huge stride in the amount of direct purchase skins we released. We're working to continue that trend this year.
    HiRezIsiah
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    HiRez Staff Senior Cupidhead HiRezIsiah's Avatar
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    Quote Originally Posted by Ben_SChoir_10R View Post
    I was wondering what protocol is for reporting on console? I was contacted outside of Smite by a very angered player who thought the entire team was feeding. They was cursing like a sailor. I reported in-game on the "end-of-match" lobby. I'm hoping something is done with these types of interactions since this is a "family-friendly" game.
    Sorry you had to go through that. You did the right thing by reporting them in the End of Match Lobby. You can also via support support ticket if you have any proof(screenshot/video) of the incident. http://www.hirezstudios.com/submit-support-ticket/
    HiRezIsiah
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    HiRez Staff Senior Cupidhead HiRezIsiah's Avatar
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    Quote Originally Posted by GongsunYiru View Post
    Is there a reason why forum users are not allowed to reply to threads in the News & Announcements subforum?



    I understand not being able to post threads, as that subforum is for official communication, but voicing thoughts or giving feedback in replies to it should be a thing in my opinion.

    Anyway, I appreciate that official communications to the forums are resumed.
    Thanks for the feedback. Honestly I'm not entirely sure. We kept the same options that the previous community team members had set. I'll check to see if there is any specific reasoning for this.
    HiRezIsiah
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    HiRez Staff Senior Cupidhead HiRezIsiah's Avatar
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    Quote Originally Posted by Goobis View Post
    I know you guys are super busy with the new map and all, but any hints about the next god remodel/texture update?
    Unfortunately I can't spill the beans on anything. Patience my friend!
    HiRezIsiah
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  5. #405
    Member Follower Razrtongue's Avatar
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    I don't know if I'll get an answer for this, since it's rather early, but it has been officially revealed and not datamined in any way, so overall I don't think there should be a problem with it. so I'll try and hope for the best. anyways, here it is:

    "What was the decision behind the inlcusion of the Voodoo pantheon right now in the existence of the game. I'm asking this because IMO there are more prominent pantheon that should be prior to Voodoo, especially considering the game's age."
    My Concept Hub



    I tried to come up with a clever proverb for this signature. Sadly, this is the best I could come up with - Anonymous Philosopher (circa 800 BC)

  6. #406
    Junior Member Senior Cupidhead KatarinaX's Avatar
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    I would still like to know from Hi-Rez what is being done to address the "Conquest Toxicity" in smite.

    Any Role Selection System Coming? I do not enable voice in my games

    1.) People who do not call roles, and create a toxic experience.
    2.) People who harassment in game soliciting reports, and abuse of the report system.

    How come players are allowed to say some of the most hateful things in chat towards others, but you get reported for feeding after they intentionally troll rank conquest, and then you get reported for being 0/1/0 for Intentional feeding, and goodwill to 0 with a warning saying if you get reported more you can get banned for a perioid of time.

    I want to know exactly how this works someone said Hi-Rez reviews all games manually before a suspension is placed on an account including feeding cases or reports for (OTHER) I Do not believe this is true.

    I want to know what is being done to make smite more Enjoyable, I really don't care if players suck in a ranked match, or newbs, but I don't want to always see the harassment in chat over people playing a god someone doesn't agree with, or doing bad because they got countered or ganked and such playing poorly should not be punish worthy and players should not be allowed to harassment in game chat but Hi-Rez seems to allow this, or are steps being taken to prevent this type of behavior in the future?

  7. #407
    Junior Member Cupidhead hawkissimo's Avatar
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    Quote Originally Posted by Ben_SChoir_10R View Post
    I was wondering what protocol is for reporting on console? I was contacted outside of Smite by a very angered player who thought the entire team was feeding. They was cursing like a sailor. I reported in-game on the "end-of-match" lobby. I'm hoping something is done with these types of interactions since this is a "family-friendly" game.
    Aside from the reply HiRez gave, you should know the following (PSN specific, but I suspect xbox has similar options/rules):

    1. In general, try to blow-off low level venting as the normal of the internet but anything more serious should be dealt with, IMO.
    2. You can turn off the ability for people outside your friend's list to send you messages...
    3. All PSN messages must comply to the Sony terms of service, etc. so if someone is stupid enough to tell you to "kill yourself" or dive right into racist, sexist, homophobic or pornographic areas and it get's reported then SONY will take actions against the PSN account. LoL, this means that the path of the snowflake can summon a winter storm of vengence - just make sure that you don't reply in kind otherwise you'll suffer the console wrath as well. BTW, this also applies to the background image and or "about me" sections of your PSN account - and experience shows that if someone is super toxic in game they may well be stupid enough to have stuff in these sections worth reporting, so feel free to scout there if you're bothering with the report path to ensure that the punishment hammer is swinging again and again to forge them into a better person. :-)


    In terms of mic stuff, Smite gives you an option (in settings) to default mics to off or to click your options button during a match to mute individuals as required. I use the individual mute, including using this to spare myself vgs spam since the existing limits that Smite allows are silly.

    Keep in mind, our own actions can contribute to the toxicity of the game. If you find that you're in a lot of toxic games, record the match and watch it later to see if you were part of the problem. Did you help create a team based approach of behave in a way to set others off? What god and role did you take, how's your build, are you warding, rotating, using vgs to callout, could you be overextending more than not giving the impression that you're feeding, etc.?
    • Remember that the match making isn't the best so you may get people with ELO scores much higher AND lower paired together and that this can cause frustration as the experience and player understandings are not balanced.
    • You could use your mic, vgs or messages to offer constructive input to help before you tilt and/or listen when people tell you to "retreat", "ward", "group-up", "gank", etc or ignore the fact that you're in a TEAM game and do you own thing and suffer the wrath of hate that will be aimed at your direction.



    I just wanted to share and expand some thoughts on both sides of this....
    hawkissimo

    PS4 Smite Fanboy
    2500+ hours of Smite on PS4
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    My Smite YouTube channel: https://www.youtube.com/channel/UClY...Ts-XT5y1i8-xtg

  8. #408
    Senior Member Prestigious Necromancer776's Avatar
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    Is there a reason why the arrows of Hachiman’s first ability are able to go through walls but the arrows of his ultimate aren’t?

  9. #409
    HiRez Staff Senior Cupidhead HiRezIsiah's Avatar
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    Quote Originally Posted by Zellun View Post
    do you guys limit a God's role to its given category? Such as assassin, warrior etc. Will you guys call for balance changes if a God in a certain category performs better in a role against what the meta assigned the God in its category of gods? I ask this because there seems to be a bit of confusion amongst the community about God's who have adapted to other roles to better utilize there playstyle and or kit. Do you guys see a problem with this?
    I wouldn't say we limit a god to a role based on their class. We actually love the fact that you can "flex" with so many Gods and play them outside of their conventional role. When Gods are in development we make an effort to play them in every role at least once during play tests. One of the main goals the designers have is to make picks as diverse as possible. As far as balance goes, we look at how a God is performing overall, not just how they are doing in a single role.
    HiRezIsiah
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  10. #410
    Junior Member Senior Cupidhead KatarinaX's Avatar
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    Quote Originally Posted by HiRezIsiah View Post
    I wouldn't say we limit a god to a role based on their class. We actually love the fact that you can "flex" with so many Gods and play them outside of their conventional role. When Gods are in development we make an effort to play them in every role at least once during play tests. One of the main goals the designers have is to make picks as diverse as possible. As far as balance goes, we look at how a God is performing overall, not just how they are doing in a single role.
    Well if Hi-Rez likes the fact that gods can Flex, or play multiple roles for example Hel as a support, although I don't think this is done as much now not sure, why are players in smite allowed to do harassment towards others, file false reports, simply because they play a god that is so called outside the defined role they think they should be playing?

    Generally would still love to know why toxic behavior is allowed in chat, but the person being reported gets punished, with Good WIll Removal, or suspensions while those toxic people harassing the chats are allowed to do this, including but not limited to "REPORT YMIR FEEDING" or Report X Player AFK", or comments like "You Suck, or Kill your Se*???

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