Page 1 of 2 1 2 LastLast
Results 1 to 10 of 20

Thread: Account suspended 11000 hours after migration

  1. #1
    Junior Member Senior Cupidhead CHRISPWNZ's Avatar
    Join Date
    Apr 2014
    Posts
    57
    3
    Level completed: 99%, Points required for next Level: 8
    Achievements:
    1 year registered 1000 Experience Points
    Rep Power
    7

    Account suspended 11000 hours after migration

    My acc has been suspended for 11000 hours after migration.

    Already created a ticket (7 days ago) and still no answer.

    Does your team even read report tickets? lol

    This is quite unprofessional.

  2. #2
    New Member Cupidhead LevelUpFaylune's Avatar
    Join Date
    Aug 2016
    Posts
    6
    1
    Level completed: 87%, Points required for next Level: 66
    Achievements:
    1 year registered 500 Experience Points
    Rep Power
    50
    Debido a la transferencia Hi-Rez está recibiendo una gran cantidad de tickets diariamente. Durante estos días especialmente debido a este gran volumen de solicitudes que se están recibiendo las respuestas pueden verse retrasadas.

    Te pedimos un poco de paciencia, y tu caso podrá ser atendido lo antes posible.

    Saludos!
    Level Up Faylune | Twitter: @LevelUpFaylune
    Product Manager SMITE Latam

  3. #3
    New Member Cupidhead OnurTheGreat's Avatar
    Join Date
    Aug 2016
    Posts
    1
    1
    Level completed: 3%, Points required for next Level: 388
    Rep Power
    0
    Te acompaño en el sentimiento mi hermano.

  4. #4
    Junior Member Senior Cupidhead CHRISPWNZ's Avatar
    Join Date
    Apr 2014
    Posts
    57
    3
    Level completed: 99%, Points required for next Level: 8
    Achievements:
    1 year registered 1000 Experience Points
    Rep Power
    7
    Quote Originally Posted by LevelUpFaylune View Post
    Debido a la transferencia Hi-Rez está recibiendo una gran cantidad de tickets diariamente. Durante estos días especialmente debido a este gran volumen de solicitudes que se están recibiendo las respuestas pueden verse retrasadas.

    Te pedimos un poco de paciencia, y tu caso podrá ser atendido lo antes posible.

    Saludos!
    Gracias.
    Saludos

  5. #5
    Junior Member Senior Cupidhead CHRISPWNZ's Avatar
    Join Date
    Apr 2014
    Posts
    57
    3
    Level completed: 99%, Points required for next Level: 8
    Achievements:
    1 year registered 1000 Experience Points
    Rep Power
    7
    Alguna novedad? siguen tirando la de humo los de hirez

  6. #6
    Junior Member Cupidhead ByTwiggy's Avatar
    Join Date
    Aug 2016
    Location
    Argentina
    Posts
    29
    2
    Level completed: 5%, Points required for next Level: 479
    Achievements:
    1 year registered 500 Experience Points
    Rep Power
    0
    antes de migrar tenias algún ban activo?

  7. #7
    Junior Member Senior Cupidhead CHRISPWNZ's Avatar
    Join Date
    Apr 2014
    Posts
    57
    3
    Level completed: 99%, Points required for next Level: 8
    Achievements:
    1 year registered 1000 Experience Points
    Rep Power
    7
    Quote Originally Posted by ByTwiggy View Post
    antes de migrar tenias algún ban activo?
    Ninguno, no use la cuenta desde la season 2, y antes de migrar entre a Latam y todo, sin tener ningun ban

  8. #8
    Junior Member Cupidhead ByTwiggy's Avatar
    Join Date
    Aug 2016
    Location
    Argentina
    Posts
    29
    2
    Level completed: 5%, Points required for next Level: 479
    Achievements:
    1 year registered 500 Experience Points
    Rep Power
    0
    entonces es muy raro porque si tu cuenta fue suspendida por 11000 horas es por motivo de ban, no existe otro motivo de suspensión si no es por ban, lastimosamente los tikets que se mandan a HiRez esta muy demorados porque llevo 5 días esperando una respuesta a un tiket.

  9. #9
    Junior Member Senior Cupidhead CHRISPWNZ's Avatar
    Join Date
    Apr 2014
    Posts
    57
    3
    Level completed: 99%, Points required for next Level: 8
    Achievements:
    1 year registered 1000 Experience Points
    Rep Power
    7
    Anyone from hirez?

    If you dont read tickets, at least read forums lol

  10. #10
    FACEIT Prestigious Kaostic's Avatar
    Join Date
    Mar 2014
    Location
    London, UK
    Posts
    3,303
    42
    Level completed: 72%, Points required for next Level: 1,222
    Achievements:
    Tagger Third Class Reputation Distributor Repped! First Class Arm of the Law! Discussion Ender
    Rep Power
    50
    Hi Chrispwnz, I was under the assumption that this was resolved due to LevelUpFaylune replying, my mistake.

    What is the ticket id of the support ticket you have open at the moment? The team are getting a lot of support tickets around the migration since it was opened up, but I will make a point to bring yours up again.
    Community Coordinator for FACEIT | @Kaostic

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •