I transfer my account LvLUp to Hi-Rez but my godpack was removed. I sent a ticket but only received an automatic reply that nothing helps me. Please help me.
I transfer my account LvLUp to Hi-Rez but my godpack was removed. I sent a ticket but only received an automatic reply that nothing helps me. Please help me.
The forum staff don't have access to your account details and/or purchase info. You need to make another support ticket if you're having account issues, this time asking for specific information and how to get your lost items back.Originally Posted by FullMetalPenguin
Best of luck.
The time has come to change International Law to the law of Interplanetary peoples. They live among us, we among them. It's time for a change in power.
Hi-Rez Support --> https://hi-rez.custhelp.com/app/ask
Hi-Rez Server Stats --> http://status.hirezstudios.com/
Most of the time I have no idea what in the hell I'm talking about, but when it comes to Smite, you can count on me to make shit up and hope for the best.
The point here is that it seems every latam account who bought the god pack in LeveL UP server don't get Izanami today, so it's a massive issue, I think Hi-Rez have to put it clear because we don't want to send a lot of post with the same topic, I'll be glad if some GM can say something about this to calm the situation instead of send hundreds of thousands of ticket from the latam community for the same issue.
Well, that was early morning, I just see it's fixed.
Thanks!!!.
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