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HiRezAmanda
06-08-2016, 03:15 PM
Hey guys,

We're aware of an issue where Mac players can't load into a match and are receiving a deserter penalty after multiple attempts. We're are working on resolving this issue as soon as possible and really appreciate your patience with us while we work on the fix.

We'll update this thread once we have more information!

SMonaghan119
06-12-2016, 01:49 PM
A good way to show the appreciation for patience is by taking the amount of deserter minutes players have been smacked with for no reason and applying that number to a certain gem compensation package.

While apologies are wonderful and heart-warming it doesn't take away from the frustration many of us have felt for things that had nothing to do with us abandoning games.

Turqelton
06-13-2016, 08:09 AM
When will be avaible play Smite on Mac? I have this problem since 1 week ago, please that is true that there are more people whit windows playing Smite but, the communty of Mac spends more money in this game so, please do something.

SirPerfluous
06-15-2016, 10:04 PM
Any updates on this issue? It's really debilitating to be losing so much goodwill and being hit with these deserter penalties, so even a temporary workaround would be appreciated.

bubbelspirit
06-16-2016, 06:56 AM
we dont need apologies, we need something to stop us mac players getting punished for something thats not our fault

bubbelspirit
06-16-2016, 07:21 AM
great just now i cant load in and gonna get a penalty, ffs

Areota
06-16-2016, 08:59 AM
Still having this issue, haven't been able to play since the new update patch at all, every time i try i get a deserter penalty. Really is becoming ridiculous.

bubbelspirit
06-16-2016, 02:05 PM
Fix this for ffs!

SMonaghan119
06-16-2016, 04:21 PM
None of you have gotten this bullshit more then me, lol. I made a second account just to deal with when my main one gets the deserter from the fucking load screen. Which is just got hit with another, both account currently got 1 hour deserter, it's wonderful.

bubbelspirit
06-16-2016, 04:23 PM
same here, feels fucking horrible

SirPerfluous
06-17-2016, 04:32 PM
Can we please just get some sort of update on what's causing these issues at least? I know everyone experiencing these disconnects is very frustrated, so any indication of at least working on this problem would be greatly appreciated I'm sure.

SMonaghan119
06-17-2016, 10:23 PM
My one account has 24 hour ban for "griefing" due to this wonderful server for mac dying every 10 minutes, seconds account got 120 mins deserter courtesy of god select crash. Awesome, loving this shit

bubbelspirit
06-18-2016, 01:51 PM
guys ffs, if you can make and release skins you can atleast fix this first

Anothaone77
06-24-2016, 01:53 AM
Funny thing I have this exact problem you guys mention but on a different platform...Still awaiting a fix.

youbefahal
04-13-2018, 12:37 PM
Nothing on this, we were promised an update 2 years ago and I haven't seen one yet... Does anyone know of a fix for the crash at the card loading screen?

InfelPhira
04-13-2018, 01:36 PM
you know what, i also got this issue recently and i can't get into the game BOTH on my mac and my windows....

Deathpatch
04-13-2018, 02:28 PM
Not fixed. Even a year and half after - this is still issue. Shame on you HiRez.

Deathpatch
04-13-2018, 02:31 PM
Nope. Got that right now. Hearing voices but still at the card screen. Nothing is solving this. Restart of the game even restart of computer nothing works. Looks like server issue to me.